Find an answer in the Help Center or contact Sirdab about your account or an order.
Before you start: have your company name, order or invoice reference, and a short description of the issue ready.
1. Open the Help Center and search for the task you need help with, such as creating an inbound.
2. Open a matching article. Check whether it is for the merchant or partner portal before following the steps.
3. Still need help? Open Contact Sirdab and choose Message us on WhatsApp. Enter your phone number beside Start Chat, then press it when you are ready.
Good to know
Open the [Help Center](https://help.sirdab.co/en/) or [Contact Sirdab](https://sirdab.co/en/contact-us/) directly. If the portal's Help button does not open, use these links.
You can also email [[email protected]](mailto:[email protected]). Include what happened, what you expected, and a relevant screenshot.
Do not include passwords or access tokens. Keep follow-up details with your existing request so the team can see the context.