Reserving locks real warehouse stock to this order so no other order can take it.
Before you start: the order must be in Created. Reserve & Pick only shows on Created orders, and never at scanner warehouses, which pick by scanning instead.
1. Open Outbounds under Wholesale in the side menu, switch to the Created tab, and press your order's number.
2. Press Reserve & Pick, and the system reserves the stock for you.
3. Open the Reserved Inventory tab to see exactly which pallets and boxes got locked.
4. Back on the SKUs tab, check the Status column. If a product is short, press Edit Reservation to pick the stock yourself, or Auto-Reserve to try again.
Good to know
Auto-reserve can come up short: you asked for units but stock sits in sealed boxes, or the batch or expiry you pinned is not on hand.
Reserve exactly what was ordered. Too little or too much blocks the order with this message: "There are unreserved SKUs in this outbound. Please reserve all items before proceeding."
If a pallet or box is stuck on Reserved, that's a data issue. Contact support.