Sirdab

How goods move through the warehouse

Guides on using the Sirdab Partner Portal

Partner guides

Remove a teammate's access when they leave, and bring the same account back if you need it again.

How to delete a user or restore them

Pick which alerts reach you and on which channel, whether you're getting too many or missing the ones that matter.

How to choose which notifications you get

Change your name, phone number or password from the Account tab in Settings.

How to update your profile

Users and settings

Leave a note on an order for your team or the merchant, and upload its paperwork, like an invoice or a signed delivery note.

How to add comments and attachments to a fulfillment order

Cancel a customer order that won't go through (the buyer backed out, the address is wrong, or the merchant asked you to stop it) so the stock held for it…

How to cancel a fulfillment order

Record the handover once the courier has collected the order.

How to confirm a courier picked up an order

Switch an order between Sirdab Express and own delivery, and upload the waybill the merchant gave you. These are the only order edits a partner account can make.

How to edit a fulfillment order before fulfillment starts

Print the slip your warehouse team picks from. It arrives as a PDF by email, not on screen.

How to print picking slips for fulfillment orders

Order fulfillment

Cancel an inbound when you know the shipment isn't coming, or the order was entered by mistake.

How to cancel an inbound order

Change the warehouse, inbound type, scheduled date, or pickup time when a shipment moves or its details were entered wrong.

How to edit an inbound order’s details

Pause an inbound with a written reason when a shipment is late or something is in dispute, then pick it up later instead of cancelling it.

How to put an inbound on hold and resume it

The SKU list tells the warehouse what is arriving, in what packaging, and how much to expect.

How to add and edit the SKUs on an inbound

Print the receiving paperwork for an inbound, and request the barcode labels that go on the pallets and boxes before they hit the racks.

How to print the inbound slip and inventory labels

Close an inbound once the team has moved the goods onto the shelves. Completing it turns them into live stock the merchant can see and any outbound can reserve from.

How to complete an inbound after put-away

Log the truck's arrival, upload the goods received note, and hand the shipment to quality control.

How to receive an inbound when the truck arrives

Log the billable work the warehouse did on a shipment, like unloading, wrapping pallets or overtime, so it reaches the merchant's invoice.

How to record chargeable activities on an inbound

Inbounds

Ask about a bidding deal or reply to Sirdab or the merchant, without leaving the portal.

How to comment on a deal

Deals

Add a new product to a merchant's catalogue so it can go on their inbounds and orders.

How to create a SKU

Correct or fill in a product’s data: name, merchant code, category, dimensions, image, or its low-stock threshold.

How to edit a SKU’s details

Create a merchant's whole catalogue at once: fill in the ready-made template and upload it, instead of adding products one by one.

How to import SKUs in bulk

Check how much stock a product has, where it sits, and its state. Then fix an item's dimensions, batch number, or expiry date.

How to check a SKU's stock and correct an item's details

Register the barcode printed on your product's packaging so the warehouse can scan it instead of counting by eye, then edit or remove it when it changes.

How to manage a SKU's barcodes

Move stock that is already on hand to different locations: to clear an aisle, consolidate a scattered product, or shift it to another warehouse.

How to move a SKU’s stock to new locations

SKUs and inventory

Get the file from a finished report, or clear the row out once you are done with it.

How to download or delete a report

Export your inbounds, outbounds or inventory as an Excel or CSV file you can open on your computer.

How to generate a report

Reports

Move an outbound to Ready For Loading once the goods are staged, then complete it after the truck leaves.

How to load and complete an outbound

Add the items going out of the warehouse, change a quantity, or remove a line you added by mistake.

How to add and edit the SKUs on an outbound order

Print the sheet your warehouse team picks from. It opens as a PDF in a new tab, and you print it from there.

How to print the outbound slip (picking list)

Reserving locks real warehouse stock to this order so no other order can take it.

How to reserve stock for an outbound order

Outbounds

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