Tell the Sirdab team how it went once the warehouse has picked and shipped your order.
Before you start: choose a Completed outbound order that has not been rated yet.
1. Open Outbounds from the side menu, find an order with the Completed status, and click the order ID.
2. Pick your star rating in the window that opens.
3. If you gave less than 5 stars, answer the Yes/No question about your items, tick any problems, and add a comment.
4. Press Submit Feedback.
Good to know
The window opens by itself on a completed order. If you close it by accident, reload the page.
You can also open a rating request from the “Got a moment?” alert when it appears.
If Submit Feedback does nothing, an answer is missing. Check the Yes/No question, and the comment box if you ticked "Other".