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How to track a transportation trip

Check a trip's progress, tracking details, and charges from its details page.

Check a trip's progress, tracking details, and charges from its details page.

Before you start: use a row marked ABTrip for a standalone trip. Other shipment rows open their related inbound or outbound order.

1. Open Shipments, find your ABTrip row, and press Manage.

step 1

2. Read Transportation Status to see the current stage.

step 2

3. Scroll to Shipments to check the shipment number, status, and any tracking number or link.

step 3

4. Read Chargeable Activities and Billing Summary for the recorded charges, VAT, and total.

step 4

5. Open Order Status History at the bottom to see the recorded status changes.

step 5

Good to know

  • Tracking fields can be empty until the carrier details are available.

  • Refresh the page when checking for a new status. A new trip may not have recorded charges yet.

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