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How to create a product in the merchant portal

Add a product to your catalog before including it in warehouse orders. A SKU is the identifier you use to distinguish one product from another.

Add a product to your catalog before including it in warehouse orders. A SKU is the identifier you use to distinguish one product from another.

Before you start: have the product name, your SKU number, storage requirements, and expiry information ready.

1. Open SKUs from the side menu and press Create New SKU.

step 1

2. Enter the SKU Name and SKU Number. Use your own product identifier in SKU Number.

step 2

3. Select the Warehouse Type, answer Has Expiry?, and choose the SKU Categories that apply.

step 3

4. Add useful product details, such as dimensions, weight, brand, and a photo. Review any notification thresholds shown.

step 4

5. Check the form and press Confirm. The new product’s details page opens.

step 5

Good to know

  • Creating a product does not add warehouse stock. Request an inbound when you are ready to send goods.

  • For products that expire, review the near-expiry threshold. Chilled and frozen products require expiry tracking.

  • For a larger catalog, use Import New SKU from the SKUs page.

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