Sirdab

Register the person your orders ship to and give them a delivery address, so you can create orders for them.

How to add a fulfillment customer and their address

Change a bundle's name, Merchant SKU, or External ID after you created it.

How to edit a bundle

Log an order taken by WhatsApp, phone, or in person instead of waiting for a store sync.

How to create a fulfillment order manually

Retire a bundle you no longer sell without deleting it, and bring it back whenever you want.

How to archive or unarchive a bundle

Leave a note on one order for the warehouse team and Sirdab to read, such as packing instructions. A comment does not change the order details or guarantee a delivery…

How to leave a comment on an order

Cancel an order before the warehouse starts preparing it, for example if the customer changes their mind or the payment does not go through.

How to cancel a fulfillment order

Deliver the order yourself instead of using Sirdab Express, and upload the waybill the warehouse prints and sticks on the parcel.

How to switch to own delivery and upload your AWB

Request the return of delivered items so the warehouse can receive them back. For an Own Delivery order, arrange the return transport with your carrier.

How to request a return for a delivered order

Change the unit price of an item when the channel sent the wrong price or you agreed a different one with the customer.

How to change an item’s price on an order

Create dozens of orders at once: download the ready-made Excel template, fill it in, and upload it.

How to import fulfillment orders from Excel

Choose which order updates Sirdab sends to customers through WhatsApp. These organization settings are separate from your own notification preferences.

Manage customer order notifications

Update fulfillment orders

Order fulfillment

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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